Have questions?

Phone: 254-776-0800
Fax: 254-776-0801

Billing Frequently Asked Questions

What type of credit cards do you accept?
We accept all major credit cards such as Visa, Mastercard, Discover, American Express and CareCredit. You are welcome to visit the CareCredit website at: www.carecredit.com to pre-apply for their services before your date of surgery. We also accepts check.  WE ARE UNABLE TO ACCEPT CASH.

When should I expect my first bill?
We will bill you any balance due after your insurance company has paid your claim. There may be a delay if your insurance company has paid us incorrectly and we have re-submitted your claim for a corrected payment and allowance determination.

Do you charge interest?
No

Are we able to set up a payment plan?

We do ask that all balances are paid in full within 90 days. If you encounter problems paying within the 90 days, please contact our office immediately and ask for our collections department.

What is your credit and payment policy?
Unless arrangements are made in advance, full payment is due within 60 days of your surgery.

We will submit insurance claims for you. We may request that your deductible and copay amounts are paid on or before your date of surgery. You will receive a notice from us regarding the amount to pay.

If you anticipate difficulty in paying your bill within the 90 day period please let us know immediately.